How Wallet And Account Data Moves
We collect only the account details needed to create access, verify your phone, keep sign-in secure and respond to a request about your account. When you use DANA, OVO, GoPay or QRIS, payment status and reference details can be linked to your account so we can
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match a receipt, investigate a stalled wallet update and record the result. Bank transfer or virtual account references may be handled in the same way, including details connected with BCA, BRI, Mandiri or BNI. We use device and connection signals to identify unusual sign-in activity, not
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to build a personal profile unrelated to your account. Where local law permits, access and eligibility can depend on local law. We retain records for the period needed for account support, security, dispute handling and applicable legal duties, then remove or reduce identifying details when they
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are no longer needed. Contact us through the support path below if you want a copy, correction or clarification.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.